Hosting Responsibilities


As a trusted host at Rent Your Dream House, we take pride in offering high-quality, well-maintained homes for short-term stays. To ensure that all our guests have the best possible experience, we follow a set of responsibilities that help us maintain the standard of excellence and make every stay memorable.

1. Property Maintenance

We are committed to providing clean, comfortable, and well-maintained homes. Before each guest’s arrival, we ensure the property is thoroughly cleaned, fully furnished, and stocked with essentials like toiletries, linens, and kitchenware. Regular checks and maintenance are conducted to keep everything in excellent condition.

2. Clear Communication

Clear communication is key to ensuring a smooth stay. We make sure all our rental details—such as check-in/check-out times, house rules, and amenities—are clearly outlined on our website and confirmed during the booking process. If you have any questions or special requests before, during, or after your stay, we're always here to help. Simply reach out via sale@rentyourdreamhouse.com.

3. Respect for Privacy

We respect the privacy and comfort of every guest. Our properties are available for your exclusive use during your stay, and we make sure there is no unnecessary intrusion from our side. If any issues arise during your stay, we’ll address them promptly while ensuring your privacy and peace are maintained.

4. Safety and Security

Your safety is a top priority. All of our properties are equipped with necessary safety features such as fire extinguishers, smoke detectors, and security systems. We also ensure that the property is located in a safe, well-lit area and is accessible through secure entry points.

5. Proper Housekeeping Before Your Arrival

We ensure that the property is thoroughly cleaned and prepared for your arrival. This includes changing linens, cleaning bathrooms, and ensuring that all appliances and fixtures are working correctly. We also make sure that any welcome instructions are clearly communicated so that you feel at ease when you check in.

6. Provide Necessary Amenities

Each home is equipped with essential amenities to make your stay comfortable, such as:

  • Fully stocked kitchen (appliances, cookware, cutlery)

  • Fresh linens and towels

  • Basic toiletries (shampoo, soap, etc.)

  • Wi-Fi and entertainment options (TV, streaming services, etc.) We also provide clear instructions for using appliances and features within the home.

7. Respect for House Rules

We provide a set of house rules for each property, which guests must agree to follow. These may include quiet hours, maximum guest numbers, or guidelines on smoking and pets. As hosts, we are responsible for ensuring that these rules are communicated clearly and consistently.

8. Timely Resolution of Issues

We understand that unexpected issues can arise. Whether it’s a broken appliance or an urgent maintenance problem, we’re committed to responding promptly. If you encounter any problems, we encourage you to contact us immediately at sale@rentyourdreamhouse.com, and we will do our best to resolve the issue quickly.

9. Prompt Response to Inquiries

We strive to respond to all guest inquiries within 24 hours—whether it’s about availability, house rules, or any other questions. Quick and clear responses help make the booking process easier and give guests peace of mind when staying with us.

10. Honoring Reservation Terms

As hosts, we honor all confirmed bookings and ensure that the property is available as agreed. If for any reason there is an issue with the property (e.g., unexpected maintenance), we will notify you immediately and provide alternatives if necessary.

11. Check-in/Check-out Process

We make check-in and check-out as simple as possible. Our standard check-in time is 3 PM, and check-out is by 11 AM. If you need flexibility with check-in or check-out times, please let us know ahead of time, and we will do our best to accommodate your request.

Guest Responsibilities

We believe in creating a comfortable environment for everyone, and guests play an important role in maintaining this. Here are a few expectations we have for guests staying in our homes:

  • Respect the Property: Treat the property with care and respect. Any damage caused by neglect or abuse may result in additional charges.

  • Follow House Rules: Please review and adhere to the house rules provided. This includes respecting noise levels, guest limits, and other property-specific policies.

  • Prompt Communication: If there are any issues or concerns during your stay, please reach out to us immediately so we can address them.

  • Keep the Home Clean: We ask that you leave the property in good condition, as you found it. A simple tidying up goes a long way in ensuring the next guest has a pleasant stay.

  • Report Maintenance Issues: If you notice any maintenance issues or damages during your stay, please report them to us promptly so we can resolve them for you and future guests.